Shipping policy
Shipping Policy
All Wild Willow Jewelry orders are thoughtfully prepared and packaged before shipping.
Processing Time
Please allow 2–3 business days for your order to be processed and prepared for shipment. Processing time is separate from the shipping/transit time shown at checkout.
Shipping Rates & Delivery Estimates
Standard Shipping — $8
Estimated transit time: 3–5 business days
FREE Standard Shipping — Orders of $70 or more
Estimated transit time: 3–5 business days
Express Shipping — $15
Estimated transit time: 1–2 business days
Delivery estimates begin after your order has been processed and are not guaranteed delivery dates.
Shipping Area
Wild Willow Jewelry currently ships within the United States only.
Tracking
When tracking is available, you will receive tracking information once your order has been prepared for shipment.
Shipping Delays
Once a package has been accepted by the shipping carrier, delivery times may be affected by weather, carrier delays, holidays, or other circumstances outside of Wild Willow Jewelry's control.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error in your address, please contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the package.
Lost or Damaged Packages
If your package appears to be lost in transit or arrives damaged, please contact Wild Willow Jewelry so we can help determine the appropriate next steps.
Questions
If you have questions about your order or shipping, please contact Wild Willow Jewelry through our contact page.